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		<title>DeskPRO Forums - Project Tools</title>
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		<lastBuildDate>Sat, 31 Jul 2010 23:59:41 GMT</lastBuildDate>
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			<title>DeskPRO Forums - Project Tools</title>
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			<title>incorrect links for Calendar custom Field actions</title>
			<link>http://forums.deskpro.com/project.php?issueid=171</link>
			<pubDate>Fri, 09 Jul 2010 19:09:01 GMT</pubDate>
			<description>When viewing the custom fields for calendar (Admin Console - Features Tab - Calendar Fields - View fields) if you click on the links to view or create fields on top right, this goes to custom fields for Knowledgebase (http:example.com/admincp/fields_faq.php?do=view)  .</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>eschelpd</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=171</guid>
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		<item>
			<title>Calendar Custom Field data not displaying</title>
			<link>http://forums.deskpro.com/project.php?issueid=170</link>
			<pubDate>Fri, 09 Jul 2010 19:01:30 GMT</pubDate>
			<description>3.5.1 - In Admin console added a select and a radio custom field for the Calendar custom fields.   These appear when creating tasks as techs and selections were made.  When viewing the tasks as tech, the areas for each custom field (other information Tab) did not display these selections.</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>eschelpd</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=170</guid>
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		<item>
			<title>Failure to install on Windows w/ PHP 5.3</title>
			<link>http://forums.deskpro.com/project.php?issueid=169</link>
			<pubDate>Wed, 30 Jun 2010 11:39:41 GMT</pubDate>
			<description><![CDATA[On the last step of install to create admin account, the server crashes when submitting the form. It's impossible to create the initial admin account.]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=169</guid>
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		<item>
			<title>Some ticket reports have labels incorrectly sorted</title>
			<link>http://forums.deskpro.com/project.php?issueid=168</link>
			<pubDate>Wed, 30 Jun 2010 05:22:47 GMT</pubDate>
			<description><![CDATA[Some ticket reports have labels incorrectly sorted. 
 
Example: Ticket Trends -> Month -> Company -> Choose Company 
 
This is to do with the "date2" variable type in grouping. 
 
(t 70666)]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=168</guid>
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		<item>
			<title>/install/setup.php</title>
			<link>http://forums.deskpro.com/project.php?issueid=114</link>
			<pubDate>Mon, 03 Aug 2009 19:43:42 GMT</pubDate>
			<description>Running any of these files directly should not generate php fatal errors but a warning telling the user to run index.php</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Chris</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=114</guid>
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		<item>
			<title><![CDATA[Custom user sources that read external sessions don't logout properly]]></title>
			<link>http://forums.deskpro.com/project.php?issueid=128</link>
			<pubDate>Sun, 06 Sep 2009 23:56:00 GMT</pubDate>
			<description>Some custom user sources such as vBulletin read the sessionid cookie and lookup already logged-in users so that their session is carried over into DeskPRO. 
 
But when a user logs out of DeskPRO, this external sessionid cookie still exists, resulting in the immediate re-login of the same user. 
...</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=128</guid>
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		<item>
			<title>API bugs</title>
			<link>http://forums.deskpro.com/project.php?issueid=149</link>
			<pubDate>Mon, 15 Mar 2010 11:02:29 GMT</pubDate>
			<description><![CDATA[As of v3.4.2 I found bugs: 
 
1) "get-helpdesk-info" action for "helpdesk" resource is not working. 
 
2) "create-user" action for "users" resource is not working however, email, username and password are passed to the API as well. 
 
PS. Oops, there is no "API" option in category drop down menu,...]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>farvahar</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=149</guid>
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			<title>usersource bug</title>
			<link>http://forums.deskpro.com/project.php?issueid=158</link>
			<pubDate>Sat, 20 Mar 2010 17:04:36 GMT</pubDate>
			<description>As of v3.5 
An enabled usersource cannot be disabled again.</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>farvahar</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=158</guid>
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		<item>
			<title>Delayed registration and custom fields may cause SQL errors</title>
			<link>http://forums.deskpro.com/project.php?issueid=167</link>
			<pubDate>Mon, 28 Jun 2010 08:49:28 GMT</pubDate>
			<description>When using delayed registration (i.e., saving data until a user finishes full reg), it is possible custom fields for their profile or ticket might not exist by the time they completely finish. 
 
For example, John submits a ticket that has a custom1 custom field. DeskPRO saves the ticket data...</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=167</guid>
		</item>
		<item>
			<title>Multiple Email Participants</title>
			<link>http://forums.deskpro.com/project.php?issueid=162</link>
			<pubDate>Thu, 22 Apr 2010 22:56:50 GMT</pubDate>
			<description><![CDATA[You can't have more than one unregistered email participant added to a ticket. Everytime you add more than one, it just takes the last user entered and adds to the conversation. 
 
The only work around is to create a user account for each user.]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>ManagerJosh</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=162</guid>
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		<item>
			<title><![CDATA[Closed ticket email always uses "reopen" phrase]]></title>
			<link>http://forums.deskpro.com/project.php?issueid=166</link>
			<pubDate>Sat, 26 Jun 2010 03:36:24 GMT</pubDate>
			<description><![CDATA[The email sent to users about a closed ticket always uses the "reopen" phrase, even if the user doesn't have permission to reopen.]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=166</guid>
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		<item>
			<title>Un-Published Articles showing in Knowledgebase search</title>
			<link>http://forums.deskpro.com/project.php?issueid=165</link>
			<pubDate>Tue, 15 Jun 2010 21:42:47 GMT</pubDate>
			<description><![CDATA[on User interface - Knowledgebase search page, default listing of "All Articles" displays un-published articles in the list.  Clicking title brings to "Not Authorized" error but the titles should probably not appear.  This is also true of a Category only search - any search with no search term...]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>eschelpd</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=165</guid>
		</item>
		<item>
			<title><![CDATA[Manually uploading language files doesn't create non-translator language]]></title>
			<link>http://forums.deskpro.com/project.php?issueid=161</link>
			<pubDate>Thu, 22 Apr 2010 20:40:04 GMT</pubDate>
			<description><![CDATA[If you download a language XML export from the language site and manually upload it (using /admincp/languages_import.php), it'll create the hidden translator language but not the usable public-facing language.]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=161</guid>
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		<item>
			<title>Forum email notifications cause errors</title>
			<link>http://forums.deskpro.com/project.php?issueid=163</link>
			<pubDate>Thu, 06 May 2010 04:52:20 GMT</pubDate>
			<description>After submitting a new topic or reply, the routines that send email notifications cause errors.</description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=163</guid>
		</item>
		<item>
			<title>SQL error when using mass email</title>
			<link>http://forums.deskpro.com/project.php?issueid=160</link>
			<pubDate>Thu, 22 Apr 2010 20:09:52 GMT</pubDate>
			<description><![CDATA[/tech/users/massemail.php 
 
Using this tool results in an SQL error. Example: 
 
 
Code: 
--------- 
SELECT COUNT(*) AS total FROM user WHERE user_email.email LIKE '%xxxx%' AND user.language = 1 
---------]]></description>
			<category domain="http://forums.deskpro.com/project.php?projectid=1">DeskPRO</category>
			<dc:creator>Christopher Nadeau</dc:creator>
			<guid isPermaLink="true">http://forums.deskpro.com/project.php?issueid=160</guid>
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