- incorrect links for Calendar custom Field actions (Bug)
- Calendar Custom Field data not displaying (Bug)
- Failure to install on Windows w/ PHP 5.3 (Bug)
- Some ticket reports have labels incorrectly sorted (Bug)
- /install/setup.php (Bug)
- Custom user sources that read external sessions don't logout properly (Bug)
- API bugs (Bug)
- usersource bug (Bug)
- Delayed registration and custom fields may cause SQL errors (Bug)
- Multiple Email Participants (Bug)
- Closed ticket email always uses "reopen" phrase (Bug)
- Un-Published Articles showing in Knowledgebase search (Bug)
- Manually uploading language files doesn't create non-translator language (Bug)
- Forum email notifications cause errors (Bug)
- SQL error when using mass email (Bug)
- Per-category custom fields broken (Bug)
- Dead link on Order Information page in Tech area (Bug)
- external link should open in a new window (Bug)
- report a typo (Bug)
- pruned user account still get a reminder (Bug)
- Get News by Email dead link (Bug)
- Automatic Spam (Bug)
- Deleting a ticket doesn't delete orders attached to it (Bug)
- Missing phrase for subscription billing orders (Bug)
- Duplicate checker not working (Bug)
- Tech-Reply email (Bug)
- New tech welcome email sends hashed password (Bug)
- User participants can't download attachments (Bug)
- CC features should accept multiple email addresses (Bug)
- Changing ticket language always resets it to "none" (Bug)
- Tech validated users welcome email missing password (Bug)
- "Start of Week" tech option is not applied to some aspects of the calendars (Bug)
- Infinite repeating tasks not visible (Bug)
- Tech RSS alerts missing titles (Bug)
- Web replies sometimes won't send tech notifications (Bug)
- Admin denying "None Selected" makes various category select boxes empty (Bug)
- Admin denying "None Selected" category on a tech makes tech homepage show 0 tickets (Bug)
- Invoices are generated even when total is $0 (Bug)
- Web replies don't change status to 'awaiting tech' (Bug)
- Ticket fields don't save when category is 'none' (Bug)
- Adding to company via admin user tools doesn't update default company (Bug)
- New Version number wrong (Bug)
- Notifier doesn't resolve hostnames properly (Bug)
- RTE is filtering out named anchors (Bug)
- Sometimes mail rules setting overrides "stick" (Bug)
- Cannot use custom words (Bug)
- Attachment allow/disallow/size limits don't affect gateway (Bug)
- Tech Activity Report shows "0" for last day of month (Bug)
- PHP error on tech ratings report page (Bug)
- Validating email addresses sometimes results in SQL error (Bug)
- Upgrader for v2 can have SQL error on step 'Custom Fields' (Bug)
- Tickets belonging to deleted techs don't become unassigned (Bug)
- Doctrine_Manager_Exception when using MySQLi database type (Bug)
- Invalid formatting on ticket notes (Bug)
- Cron job errors: 'Could not load Doctrine_Adapter_Mysql' (Bug)
- Display Fields are eval'ed incorrectly on ticket search listing (Bug)
- Dp_name (Bug)
- Documentation Improvement (Bug)
- User password reset should use password fields (Bug)
- Problems with Company Payments reports (Bug)
- Tech creating a new ticket will always select users default company (Bug)
- CSS Replacements import doesn't work properly (Bug)
- Tech reports using incorrect choices (Bug)
- No data for reports (Bug)
- Mysql / Mysqli issue causing silent failure (Bug)
- Sorting by user on company/participated listing results in SQL error (Bug)
- Missing 'company' on tech default groupings settings for frontpage (Bug)
- Tech cannot change default company (Bug)
- Reply to ticket and AJAX box appears (Bug)
- Body codes in user gateway not working (Bug)
- Cut-off subjects results in new tickets (Bug)
- Helpdesk Home Downloads link (Bug)
- Mini-ticket reader and other charsets (Bug)
- Framed interface is broken (Bug)
- New ticket user id link (Bug)
- Tech print message doesn't render newlines (Bug)
- Tech print ticket double-encodes HTML entities (Bug)
- Date selectors fail if you omit the day (Bug)
- Tech creating a new ticket is notified of it (Bug)
- Don't show chat number in user interface (Bug)
- Tech ticket notes double-encode entities (Bug)
- Ignored categories only affect interface (Bug)
- Test Mail Sending reports invalid results (Bug)
- Users need to be logged in to validate additional emails (Bug)
- 'None' selections do not work on ticketsearch massactions (Bug)
- Tech can't update category to 'None' (Bug)
- Quickfind 'select' link sometimes does not work (Bug)
- Selecting "Assign to tech" then switching to "Quick reply" leaves the extra field present (Bug)
- Quick Reply option on ticketsearch is displayed even when there are none defined (Bug)
- ID does not exist (Bug)
- CC Replies do not include attachments (Bug)
- Missing categories in user category select (Bug)
- Tech newticket sends notifications when it shouldn't (Bug)
- Selecting only "None selected" in admin deny cats won't stick (Bug)
- Checking "None selected" in admin deny cats denies all (Bug)
- Found a typo in code (Bug)
- No warning sent to users on "Message too big" errors (Bug)
- Tech Reply Gateway Hangs (Bug)
- IE7 Chat JS bug (Bug)
- Instant Search on new ticket submission error (Bug)
- Tech feedback report uses dplang (Bug)
- Report times should be offset with timezone preference (Bug)
- User Zone Downloads Area (Bug)
- Err: Call to a member function getUsername() on a non-object (Bug)
- Order is not remember when organizing statistics (Bug)
- DeskPRO Decode Processing Resumed (Bug)
- Deskpro Notifer Hangs Windows (Bug)
- Manual rewriting affects other links (Bug)
- Manual rewriting causes JS error (Bug)
- Statistics and labels do not match (Bug)
- Sometimes JS error on user newticket (Bug)
- User Zone Ticket Submission Problem (Bug)
- Email parsing not working (Bug)
- Extra character in pie chart title (Bug)
- Reports on custom fields have mismatched labels (Bug)
- Printing Tickets Date Wrong (Bug)
- Custom field report triggers various errors (Bug)
- Viewing reports sometimes triggers an array error (Bug)
- non-ISO-8895-1 characters breaks when viewing reports (Bug)
- Switching categories can result in information loss (Bug)
- DP Notifier has problem displaying certain characters (Bug)
- Misspelled Word (Bug)
- Disabled techs still receive emails (Bug)
- Invalid URL to tickets in billing reports (Bug)
- Deskpro Notifier links don't work (Bug)
- Tech "Lost Password" broken (Bug)
- Broken link on creating tickets for existing users (Bug)
- Creating POP3 accounts and choosing ticket accounts (Bug)
- Invalid argument supplies for foreach (Bug)
- Reports (possible export?) of weekly trends results in an error (Bug)
- tech view, tech name, asc/dec order, not alphabetical (Bug)
- Merged tickets aren't handled well with email responses (Bug)
- Troubleshooter upload image error (Bug)
- Inactive techs showing up in assign tech list (Bug)
- Auto-generated passwords don't work (Bug)
- Missing word in phrase (Bug)
- Finding a user, but can't create ticket (Bug)
- XML decoding returns nothing (Bug)
- New ticket KB suggest doesn't handle error scenarios (Bug)
- Division by 0 in spam classifier (Bug)
- Auto-save on tech reply doesn't always clear message (Bug)
- Disabling spam filter in mail rules makes them uneditable (Bug)
- Saving tech sometimes triggers database error (Bug)
- Failed Login Database Error (Bug)
- DesktopNotifier throws permission denied exception on logout (Bug)
- JS error when submitting tech reply (Bug)
- Quick replies in tech newticket are broken (Bug)
- Email Settings - Unavailable Option (Bug)
- Chat off-site status causes JS error in IE (Bug)
- ticketactions DB Error (Bug)
- Venezuela TimeZone (Bug)
- Translate date on public interface (Bug)
- Reports for Ticket Trends DB Error (Bug)
- Database Structure Check; Improper Fields needed? (Bug)
- Usergroup Category Permission Error (Bug)
- HTML Entities Appearing in Titles (Bug)
- HTML Entities in URL Upon Company Edit Redirect (Bug)
- DP Notifier Can't Handle Non-English Characters (Bug)
- Tech viewing user tracking allows invalid user (Bug)
- Add to Saved Tickets Doesn't Work (Bug)
- phpBB usersource including phpBB3 files (Bug)
- Viewing chat transcript, placeholders in phrases are not replaced (Bug)
- BCC'ed emails fail address check in mail rules (Bug)
- "Leave Messages on Server" has no effect (Bug)
- Tech Reply Email ignores template setting (Bug)
- @@close doesn't work in tech gateway (Bug)